Privacy Policy
Stove Installer — Privacy Policy
Last updated: July 2026
Who we are
This website is operated by Stove Installer, a stove installation business based in Ramsbottom, UK. For any questions about this policy or your personal data, contact us at sales@stoveinstaller.co.uk or call 01706 822208.
What personal data we collect
When you contact us or use our website, we may collect: your name, email address, phone number, and postal town or postcode; details of your enquiry or the service you’re interested in; and technical data such as your IP address, browser type, and how you use our website, collected via Google Analytics.
How we collect it
We collect this data when you fill in a contact or quote form, message us via WhatsApp, call or email us, or browse our website (via cookies and analytics tools).
Why we use your data
We use your personal data to respond to your enquiry and provide a quote, arrange and carry out stove installation work, and understand how visitors use our website so we can improve it. Our legal basis for processing this data is either your consent (for enquiries and analytics cookies) or our legitimate interest in responding to enquiries and operating our business.
Cookies and Google Analytics
Our website uses Google Analytics to understand how visitors use our site. Google Analytics sets cookies on your device and collects information such as your IP address and browsing behaviour, which is sent to Google’s servers. Under UK law (PECR and UK GDPR), we only load Google Analytics cookies after you have given consent via our cookie banner. You can withdraw or change your consent at any time using the cookie settings link in our website footer. If you decline analytics cookies, only strictly necessary cookies will be used, and your browsing will not be tracked.
Who we share your data with
We do not sell your personal data. We may share limited data with trusted third parties who help us run our business, such as Google Analytics (analytics), our website hosting provider, and Ramsbottom Stoves, but only where you’ve asked us to refer you, and email or form providers used to manage enquiries.
How long we keep your data
We keep enquiry and customer data for as long as necessary to complete your installation and meet our legal and accounting obligations, typically no longer than 6 years after the work is completed, unless a longer period is required by law.
Your rights
Under UK GDPR, you have the right to access the personal data we hold about you, ask us to correct inaccurate data, ask us to delete your data, object to or restrict certain processing, and complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
